
Jennifer Hux
Managing Director
Digital Strategy, Customer Experience & Transformation
About Jennifer
Jennie helps organizations make sense of complex problems and turn them into practical action. Her work spans digital strategy, customer experience, content, analytics, and enterprise transformation, often at the intersection of business priorities, technology, and the needs of the people actually using a product or service.
She is at her best when the path forward isn't obvious. Jennie digs into the problem, connects perspectives across teams, and brings structure to ambiguity, then stays involved through execution to make sure the strategy becomes something real. She is known for asking questions that uncover the underlying issue, bringing the right people together, and helping teams move from insight to decisions and measurable progress.

