< back
Challenge — A client wanted to market professional services to their customers to extend the value they provide and increase revenues for their organization.
Solution — Sila SG analyzed the current software offerings, support services, and available subject matter experts. Our consultants completed a strategy, go-to-market plan and program execution plan, approved by executive management. This launched the new customer offerings and the formation of the professional services support group.
Extra Mile — When a key client leader was unavailable for two months, Sila SG personnel headed the entire program, reporting directly to the organization's Director.